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The abuse and misuse of e-mail is a
serious problem, and Fastway Host will not tolerate it.
Definition of UCE (Unsolicited Commercial E-mail), or
SPAM:
The bulk UCE, promotional material, or other forms of
solicitation sent via e-mail that advertise any IP address
belonging to Fastway Host or any URL (domain) that is
hosted by Fastway Host.
Unsolicited postings to newsgroups advertising any IP or
URL hosted by Fastway Host.
The use of webpages set up on ISPs that allow SPAM-ing
(also known as "ghost sites") that directly or indirectly
reference customers to domains or IP addresses hosted by
Fastway Host.
Advertising, transmitting, or otherwise making available
any software, program, product, or service that is
designed to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in
whole or in part, to mask the true origin of the message.
For further information on mail abuse, please visit the
Mail Abuse Prevention System (MAPS) website.
Repercussions of SPAM:
Across the Web, it is generally accepted that SPAM is an
inconsiderate and improper business practice.
FastwayHost.com:
SPAM is not only harmful because of its negative impact on
consumer attitudes toward Fastway Host, but also because it
can overload FastwayHost’s network and resources,
especially on our shared (virtual) server environments.
Our Providers:
Since it is unsolicited, users who receive SPAM often
become angry and send complaints to our upstream
providers. This upsets our providers who abhor SPAM for
the same reasons that Fastway Host does - it causes
negative consumer attitudes and drains resources. We
strive to maintain favourable business relationships in the
Web community and obviously will not allow any practice
that threatens these relationships.
Punishment For SPAM:
Fastway Host reserves the right to terminate, without
warning, any account that violates this policy. Usage of
Fastway Host services constitutes acceptance and
understanding of this policy.
Fastway Host may, at its option, charge $25.00 per SPAM
complaint we receive for both Dedicated and Virtual Server
customers. Resellers will be charged for resold accounts,
receiving SPAM complaints. Reseller may choose to pass
this charge down to their client. These are non-refundable
charges and will be invoiced at the time of complaint
notification.
Fastway Host reserves the right to decide what it
considers "SPAM", "UCE", "mail bombing", or "bulk e-mail",
and to determine from all of the evidence whether or not
the e-mail recipients were from an "opt-in" e-mail list.
Should you choose to e-mail from Fastway Host servers,
especially if you use mailing lists, you must read and
adhere to the following guidelines, which are offered as a
statement of Internet standards and best current practices
for proper mailing list management and preventing e-mail
abuse.
Basic Mailing List Management Principles for Preventing
Abuse
Mailing lists are an excellent vehicle for distributing
focused, targeted information to an interested, receptive
audience. Consequently, mailing lists have been used
successfully as a highly effective direct marketing tool.
Unfortunately, some marketers misuse mailing lists
through a lack of understanding of Internet customs and
rules of the forum pertaining to e-mail. Others fail to
take adequate precautions to prevent the lists they manage
from being used in an abusive manner.
The e-mail addresses of new subscribers must be
confirmed or verified before mailings commence. This is
usually accomplished by means of an e-mail message sent to
the subscriber to which s/he must reply, or containing a
URL which s/he must visit, in order to complete the
subscription. However it is implemented, a fundamental
requirement of all lists is the verification of all new
subscriptions.
Mailing list administrators must provide a simple method
for subscribers to terminate their subscriptions, and
administrators should provide clear and effective
instructions for unsubscribing from a mailing list.
Mailings from a list must cease promptly once a
subscription is terminated.
Mailing list administrators should make an "out of band"
procedure (e.g., a means of contact by which messages may
be sent for further correspondence via e-mail or
telephone) available for those who wish to terminate their
mailing list subscriptions but are unable or unwilling to
follow standard automated procedures.
Mailing list administrators must ensure that the impact of
their mailings on the networks and hosts of others is
minimized by proper list management procedures such as
pruning of invalid or undeliverable addresses, or taking
steps to ensure that mailings do not overwhelm less robust
hosts or networks.
Mailing list administrators must take adequate steps to
ensure that their lists are not used for abusive purposes.
For example, administrators can maintain a "suppression
list" of e-mail addresses from which all subscription
requests are rejected. Addresses would be added to the
suppression list upon request by the parties entitled to
use the addresses at issue. The purpose of the suppression
list would be to prevent subscription of addresses
appearing on the suppression list by unauthorized third
parties. Such suppression lists should also give properly
authorized domain administrators the option to suppress
all mailings to the domains for which they are
responsible.
Mailing list administrators must make adequate disclosures
about how subscriber addresses will be used, including
whether or not addresses are subject to sale or trade with
other parties. Once a mailing list is traded or sold, it
may no longer be an opt-in mailing list. Therefore, those
who are acquiring "opt-in" lists from others must examine
the terms and conditions under which the addresses were
originally compiled and determine that all recipients have
in fact opted-in specifically to the mailing lists to
which they are being traded or sold.
Mailing list administrators should make adequate
disclosures about the nature of their mailing lists,
including the subject matter of the lists and anticipated
frequency of messages. A substantive change in either the
subject matter or frequency of messages may constitute a
new and separate mailing list requiring a separate
subscription. List administrators should create a new
mailing list when there is a substantive change in either
the subject matter or frequency of messages. A
notification about the new mailing list may be appropriate
on the existing mailing list, but existing subscribers
should never be subscribed automatically to the new list.
For example, if Company A acquires Company B, and Company
B has compiled opt-in mailing lists, Company A should not
summarily incorporate Company B's mailing lists into its
own.
*This SPAM (UCE) Accepted Use Policy and all other
Fastway Host policies are subject to change by Fastway Host
without notice. Continued usage of the services after a
change to this policy is implemented and posted on the
Fastway Host site constitutes your acceptance of such
change or policy. We encourage you to regularly check the
Fastway Host site for any changes or additions. Visit our
Terms & Conditions for further information regarding our
policies. |