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Support

We understand how important a communication channel is. Whether you have a simple question or your site is down, this is why we have developed our own in-house-communication system. Our friendly Customer Care team is comprised of highly-skilled and knowledgeable individuals who share the common role of server administrator and support representative.

 
     
     
  Our ticketing system is fully customised from Perldesk to our very own easy to use console. It is attended 24 hours a day, seven days a week. We usually respond to the tickets within 4 hours.

Through our ticketing system you can:

Request technical support
Contact our Sales Department
Contact our Billing Department
Report site downtime
Request upgrades/refunds

[Click here for Support]

 

 
 >> Email Support

 

support@fastwayhost.com
sales@fastwayhost.com
billing@fastwayhost.com

 

 >> FAQs

 

FastwayHost FAQs may be very helpful when you are in doubt of something. Please browse this FAQs before you submit a Ticket, it may be a quicker option.

[View FastwayHost FAQs]

 

     

     
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